What’s New
Texts from unknown numbers already wait in shared inboxes without creating a contact. Now unknown callers can be treated the same way: turn on Triage calls in inbox in the inbox’s General settings and calls or voicemails from unrecognized numbers stay in the inbox for review, instead of adding “Unknown” records to your contact list. The choice applies to every calling number assigned to that inbox.
- Review the full call, voicemail, or text history before creating a contact.
- See which inbox number received an unknown call or voicemail.
- Block spam numbers directly from the conversation so future calls and texts are ignored.
- If a contact with that phone number is created later, the existing conversation history attaches automatically — whether or not triage is turned on.