Bug Fix
Canadian Numbers Can Send Text Messages Again
Canadian sending numbers are no longer blocked for missing a US A2P 10DLC campaign registration.
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Product Updates & Releases
Bug Fix
Newsletter campaigns send from the address you set, without needing per-user sender settings
Newsletter sends through a custom SMTP provider failed with "Please configure your sender settings for this SMTP provider" unless the sending user had their own sender settings saved — even when the campaign already had a valid From address. Campaigns now use the From address you set on them.
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Bug Fix
CSV import: an invalid Website value no longer discards the whole contact
During a CSV import, a bad value in a URL-type custom field — two addresses in one cell, or a URL missing http:// — failed the entire row and the contact was never created. The field is now skipped and reported as a warning, and the contact imports with the rest of the row.
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Feature
Team Daily Contact Requirements
Team administrators can now set and enforce a shared Daily Contact Requirement in Win the Day.
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Feature
Triage Unknown Callers and Texters
Keep unknown callers in an inbox until your team decides to create a contact or block the number.
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Bug Fix
Partner widget tabs now show up in Tab Preferences for everyone
If you joined a team after a partner widget was turned on, its tab appeared at the end of a contact record but was missing from Tab Preferences, so you couldn't move or hide it. It now appears for everyone.
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Feature
Contract Milestones Can Start at Pipeline Stages
Assign contract milestones to primary pipeline stages so their tasks appear at the right time.
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Bug Fix
Incoming Call Routing is now available on numbers from your own Twilio account
Numbers assigned through the Twilio provider offered a Call Forwarding Number field but no way to choose what happened to an incoming call. The four routing options that Managed Dialer numbers have are now on those screens too, with help text stating exactly what the platform does.
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Bug Fix
Connect searches now include location spelling variants
Home searches now combine listings filed under abbreviated and spelled-out versions of the same place name.
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Bug Fix
An automation's Assign step no longer reports success when the contact did not move
An automation step assigning a contact to a group used to show Completed even though the contact never moved, naming an owner who had not changed. Assigning to a group now actually works, a step that cannot assign reports Failed and says why, the contact is left exactly as it was found, and the assignment is recorded as the automation's own rather than credited to a person who did nothing.
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